Privacy Policy

Your Privacy, Our Commitment

Safeguarding data with care and clarity.

Contact

📧 info@kanchancashmere.com
📍 Syuchatar 1, Nagarjun 9, Kathmandu 44600, Nepal
☎ +977 1 5224198

Personal Information We Collect

Device Data

Browser type, IP address, time zone, cookies, pages visited, interactions. Collected automatically via cookies, logs, tags, pixels to display the Site accurately and improve performance.

Order Data

Name, billing/shipping address, payment details, email, phone—collected directly to process orders, arrange shipping, issue invoices/confirmations, prevent fraud, and communicate.

Support Data

Information you provide when requesting assistance.

How We Use Data

  • Provide products/services; process payments and deliveries.
  • Prevent fraud and maintain security.
  • Improve site performance and personalization.
  • Send transactional messages and consented marketing.

Minors

Our Site is not intended for individuals under 18. We do not knowingly collect children’s data. If submitted, please contact us for deletion.

Sharing Personal Information

Shopify: Store platform and processors supporting order/payment/shipping.
Legal: We may disclose data to comply with law or protect our rights.

Behavioral Advertising

We may use Google Analytics, Facebook, and Bing Ads for tailored advertising.

You may opt out of targeted advertising at any time.

Lawful Basis (GDPR)

Consent; contract fulfillment; legal obligations; legitimate interests that do not override your rights.

Retention

We retain personal data only as long as necessary to provide services and meet legal obligations, unless deletion is requested (subject to lawful exceptions).

Automated Decision-Making

We do not engage in automated decision-making with significant legal effects. Shopify may perform limited automated fraud-prevention checks.

Cookies

We use functional, performance, advertising, and social media/content cookies. Most persist 30 minutes to 2 years. You may disable cookies in your browser, though functionality may be affected. Learn more at allaboutcookies.org.

Do Not Track

We do not alter practices upon DNT signals due to lack of a consistent industry standard.

Changes

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

Complaints

Please contact us first using the details above. If unresolved, you may contact your local data protection authority.