Kanchan Cashmere

Terms of Service

This website is operated by Kanchan Cashmere Industries Pvt. Ltd. (“Kanchan Cashmere”, “we”, “us”, or “our”). By accessing or purchasing from our website, you agree to these Terms of Service (“Terms”). These Terms govern your use of the Site and our Services, ensuring clarity, transparency, and fairness in every interaction.

By choosing Kanchan Cashmere, you engage with a house that values clarity, transparency, and timeless craftsmanship.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm you are of legal age in your jurisdiction, or have parental/guardian consent if younger. Our products must not be used for unlawful purposes or in violation of applicable laws (including intellectual property). Breaches or misuse may result in suspension or termination of Services without notice.

Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time, especially in cases of abuse, misuse, or fraud. Your content (excluding financial information) may pass unencrypted across networks; however, credit card information is always encrypted during transfer. You may not duplicate, reproduce, resell, or exploit any portion of our Site or Service without our express written permission.

Section 3 – Accuracy, Completeness, and Timeliness of Information

Information on this Site is provided for general purposes only. We strive for accuracy, yet we cannot guarantee that all details, descriptions, or pricing are error-free or up to date. Reliance on information is at your own risk; please contact us for clarifications before making important decisions.

Section 4 – Modifications to the Service and Prices

Prices may change due to fluctuations in raw materials, production costs, or market conditions. We reserve the right to modify, suspend, or discontinue products or Services without prior notice and are not liable for such modifications, price adjustments, or discontinuations.

Section 5 – Products or Services

Certain products may be available exclusively online and may be limited in quantity. We make every effort to display colors and textures accurately, but device displays may vary. We may restrict sales of products by geography, individual, or jurisdiction. All products are subject to our Refund & Exchange Policy.

Section 6 – Accuracy of Billing and Account Information

We may decline, cancel, or limit orders at our discretion. You agree to provide current, complete, and accurate purchase and account details (including billing address, email, and payment method). Orders placed with inaccurate or fraudulent information may be canceled without liability.

Section 7 – Optional Tools

We may offer access to third-party tools (e.g., analytics, marketing, or shipping integrations) on an “as is” basis, without warranties, representations, or conditions. Use of such tools is at your own discretion and risk.

Section 8 – Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their content, policies, or accuracy. Please review third-party terms and privacy practices before engaging in any transaction.

Section 9 – User Comments, Feedback, and Submissions

By submitting comments, ideas, or feedback, you grant us a worldwide, royalty-free license to use, reproduce, publish, or adapt them without restrictions or compensation. We may edit or remove content deemed unlawful, offensive, or misleading. You are solely responsible for any comments you make and for their accuracy.

Section 10 – Personal Information

Your submission of personal data is governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Section 11 – Errors, Inaccuracies, and Omissions

Our Site may occasionally contain errors pertaining to descriptions, pricing, promotions, offers, product shipping charges, or availability. We reserve the right to correct these errors and to cancel or update orders if required, without prior notice.

Section 12 – Prohibited Uses

You may not use the Site or its content for unlawful activity; to violate intellectual property rights; to harass, abuse, or discriminate; to submit misleading or false information; to upload malicious code or attempt security breaches; or to spam, phish, or scrape. Violation may result in immediate suspension or termination of access.

Section 13 – Disclaimer of Warranties; Limitation of Liability

Our Services and products are provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee uninterrupted, error-free, or fully secure Services. Kanchan Cashmere, its directors, employees, agents, suppliers, or affiliates shall not be liable for damages arising from your use of our Services or products, including lost profits, data, or other intangible losses, to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless Kanchan Cashmere, its subsidiaries, partners, officers, directors, agents, contractors, licensors, service providers, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or third-party rights.

Section 15 – Severability

If any provision of these Terms is deemed unlawful, void, or unenforceable, the remaining provisions shall continue in full force and effect.

Section 16 – Termination

These Terms remain effective unless terminated by either party. If you fail to comply with any provision, we may terminate this agreement without notice, and you will remain liable for all amounts due up to the date of termination.

Section 17 – Entire Agreement

These Terms, together with any policies posted on this Site (including Privacy, Refund, and Shipping), constitute the entire agreement between you and Kanchan Cashmere, superseding any prior agreements or understandings.

Section 18 – Governing Law

These Terms and any separate agreements for Services shall be governed by and construed in accordance with the laws of Nepal, with Kathmandu as the jurisdiction for disputes.

Section 19 – Changes to Terms of Service

We may revise, update, or replace any part of these Terms by posting updates to our Site. Your continued use of the Services after such changes constitutes acceptance of the updated Terms.

Section 20 – Contact Information

Questions regarding these Terms should be directed to:
📧 info@kanchancashmere.com